Our approach to technology is to acquire the best tools in the industry for our employees and business travel partners. Utilization of advanced technology allows us to perform our jobs accurately and efficiently, thereby exceeding the performance levels of our competitors. This emphasis enables our agents to focus one-on-one in the customer service arena. The result is a satisfied customer as well as an agent who feels confident about the quality of work they provide.
24- Hour Assistance
Our wholly-owned after-hours service offers global assistance to our partner companies regardless of their location. Our reservation team has immediate access to each client's profile and itinerary whether it is booked full service or online. Our service is truly customized in that our travel counselors follow the policies and procedures as indicated in your company and individual profiles. Our experienced consultants have all the resources necessary to make instantaneous changes and solve problems encountered at any time of the day or night.
Travelers will be assigned to a group of three or four agents, each with an average of 12 years in the industry, who have been trained to meet and execute the specific needs of your company. Their on-going training also insures that they are the most knowledgeable counselors in the industry.
Group and Meeting Planning
Lagniappe Travel Services is proud to offer our clients the knowledge and expertise of our Corporate Meeting Planning Department. Our specialists will assist your company in the planning, coordination, and management of any group movement including:
- Conferences - Seminars
- Conventions - Executive Retreats
- Meetings - Incentive Services
- Team Building
Your Designated Agent Team
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